Cancellation and Refund Policy

Effective Date: 1st July, 2025

Hospital Name: GNRC LTD

Contact: 18003450022 (Toll Free)

Email: info@gnrchospitals.com

Address: Dispur, Supermarket, Guwahati, Kamrup, Assam - 781006

Website: www.gnrchospitals.com, www.gnrctelehealth.com

At GNRC LTD, we aim to provide transparent and patient-friendly policies regarding cancellations and refunds related to online payments. Please read the following policy carefully.

1. Appointment and Service Cancellations

A. Outpatient Appointments

B. Inpatient Services / Surgeries

C. Health Check Packages / Diagnostics

2. Refund Process

3. Non-Refundable Payments

4. How to Request a Cancellation or Refund

To request a cancellation or refund, please contact our billing or customer support department with the following:

Phone: 9707025804

Email: accounts@gnrchospitals.com

Hours: 9:00 AM – 5:00 PM, Mon to Sat (except national/bank holidays)

5. Disputes and Exceptions